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It treats behaviour, not information alone, as the thing that drives outcomes.
Behavioural AI for GLP-1 and digital health
We help digital health providers design, evaluate, and safely deploy the behavioural AI that lifts adherence, retention, and outcomes across their GLP-1 care, grounded in decades in obesity care and our published safety frameworks.
Clients and partners












The GLP-1 problem
More than half of patients stop within the first year, for a mix of reasons, many of them behavioural: difficult side effects, unrealistic expectations, waning motivation, cost, and the everyday barriers that make lasting change hard. Improving adherence, persistence, and long-term maintenance is where much of the remaining value in GLP-1 care now sits.
That is a behaviour problem, not just a clinical one, and it is exactly what behavioural AI is built to solve.
The signature idea
Behavioural AI is an intelligent layer between your platform and the patient. Grounded in the science of how AI can support human cognition and behaviour, it works out what type of support each patient needs and provides it when they are most likely to be receptive.
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It treats behaviour, not information alone, as the thing that drives outcomes.
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It adapts across the whole GLP-1 journey, from onboarding and side effects to reaching a goal and long-term maintenance, tailoring support to each individual at every stage.
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It links AI design to adoption, retention, adherence, safety, and operational performance.
Explored in our open letter, The missing discipline in AI: a call for behavioural science (Wellcome Open Research, 2026).
Built on real-world experience, not theory. The behavioural methods we design into AI were developed and evidenced with real patients: in a study of the text-based coaching we led at Allurion, 77% of patients said it helped them reach their weight-loss goals, with improvements in eating habits, activity, and wellbeing at six months (Canadian Obesity Summit, 2023).
Mission
Our mission is to design, evaluate, and deliver behavioural AI solutions that drive meaningful behaviour change, support clinical and wellbeing outcomes, and hold up in real-world deployment.
Impact at scale
22
countries with patient-facing AI deployed
500k+
patients in GLP-1 programmes we have supported
80
obesity clinics reached internationally
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large-scale patient-facing AI systems in obesity care we have helped build
Independent by design
We do not own a patient-facing platform or care app, so our advice on your product is based on what gives it the best chance of adoption, workflow fit, safety, and long-term value. Our own product, PromptSafe, is an AI testing tool, not a patient product.
Our point of view
We treat health AI primarily as an implementation challenge, not just a prediction challenge. The real questions are whether teams adopt it, whether it fits live workflows, and whether it improves persistence, trust, and outcomes in practice.
Outcomes we improve
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Reduce early drop-off, keep patients engaged through the moments that matter, and turn strong outcomes into lasting value.
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Increase engagement, support more consistent adherence to treatment, and strengthen habit formation across populations.
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Reduce risk through proactive monitoring, stronger triage support, and systems built to clinical and behavioural safety standards.
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Understand what each patient actually needs and adapt support to barriers, behaviours, motivation, and progress.
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Automate high-volume support work, reduce manual burden, and improve consistency without scaling headcount linearly.
Selected case studies
GLP-1 at scale
Worked on AI and behavioural support models for a large UK GLP-1 provider facing high early churn, fragmented systems, and support demand rising into the hundreds of thousands of contacts per month.
Focused on retention as a major growth lever, alongside proactive support, operational efficiency, and stronger clinical consistency.
Learn more →AI agent build
Designed and delivered a behaviour change and intuitive eating coach for Holly Health, grounded in COM-B, advanced behaviour change techniques, and structured PromptSafe testing.
The MVP was delivered on time, ready for real user testing, and led directly to continued client engagement.
Learn more →Research and evidence
Built formal evaluation and research capability including FAST, the MBQ phenotyping work, and broader clinical and behavioural evidence programmes with academic and commercial partners.
Strengthened regulatory credibility, investor confidence, and external proof through frameworks, abstracts, and peer-reviewed publication.
Learn more →When teams bring us in
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We help leadership teams turn competing ideas into a focused direction with clear use cases, sequencing, ownership decisions, and decision points.
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We add the behavioural, clinical, and workflow thinking that makes a patient-facing AI system more useful, safer, and more likely to be adopted in practice.
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We design testing, evaluation, and research that surfaces failure modes early and gives you clearer proof for governance, investors, partners, and future deployment decisions.
Client feedback
Paul played a foundational role in shaping strategy across AI, behavioural medicine, and research. His impact at Numan has been profound and lasting.
Jamie Smith Webb
CTO, Numan
Sacher AI quickly felt like an extension of our team. User safety was prioritised and the operational tests were really thorough.
Grace Gimson
Co-founder and CEO, Holly Health
Paul's transformative work in creating our behaviour change programme has had astonishing results. Our patients have been able to sustain 95% of their weight loss even 12 months after the programme's end.
Benoit Chardon
Chief Commercial Officer, Allurion Technologies
PromptSafe
Pre-deployment testing for conversational AI agents. Run your agent across hundreds of realistic and adversarial simulated conversations before launch, see exactly where it fails, and get specific fixes.
Watch the 2-minute overview and start a free trial, no card required.
From the blog
When people picture AI in GLP-1 care they picture a chatbot. The chatbot is real and useful, but the value has moved to agents, real-time data, and the gap between engaging with an app and changing behaviour.
Read article →GLP-1 medicines and devices produce substantial weight loss. Sustained outcomes come from the behavioural layer around them, the support, content, and design choices that help patients change and hold that change.
Read article →Patient-facing AI can be clinically correct and still make a patient more likely to do the wrong thing. Behavioural safety is the layer most teams are missing.
Read article →