Consultancy Services

We help digital health companies build, validate, and scale AI that works — safely, compliantly, and commercially.

Red Teaming & Adversarial Testing
Find out where your AI breaks before your users do.
  • Structured, expert-led stress testing of your AI agent or assistant
  • We probe for safety failures, bias, edge cases, and regulatory blind spots
  • Covers both LLM-based and deterministic system components
What you get

A detailed risk report with prioritised findings and a clear remediation roadmap.

AI Agent Design, Development & Testing
From concept to working agent — built right the first time.
  • End-to-end design, build, and validation of your AI agent
  • We handle the complexity so your team stays focused on their priorities
  • Built to meet regulatory and clinical requirements from day one
  • Uses both LLM and deterministic approaches depending on what the problem needs
What you get

A fully tested, deployment-ready AI agent with supporting documentation.

Commercial AI Performance & Retention Audit
Turn your AI into a measurable growth lever.
  • Structured review of your acquisition, onboarding, and retention funnel
  • We identify where AI can improve conversion, reduce churn, and increase lifetime value
  • Analyse behavioural drop-off points, switching patterns, and revenue leakage
What you get

Quantified impact estimates, prioritised use cases, and a roadmap linking AI interventions to CAC, AOV, LTV, and margin improvement.

Fast Innovation
Get your AI ideas out of the backlog and into a working prototype.
  • We take your concepts and quickly turn them into functional prototypes
  • Ideal for testing new ideas with real users before committing to full development
  • Agile, low-overhead process designed to minimise disruption to your team
What you get

A working prototype you can demo, test, and iterate on — fast.

Regulatory-Aligned AI Governance
Build AI that regulators and boards can get behind.
  • Design governance frameworks for AI systems in regulated health environments
  • Aligned with MHRA, CQC, EU AI Act, and international best practice
  • Covers monitoring layers, escalation pathways, audit documentation, and risk classification
What you get

A governance blueprint, oversight roles and responsibilities map, and board-ready documentation pack.

Retention & Reactivation Sprints
Stop losing users. Start bringing them back.
  • Rapid, focused engagement to diagnose and fix retention problems
  • We define behavioural segments, adaptive messaging, and trigger thresholds
  • Pilot design with measurable performance metrics built in from the start
What you get

An implementation blueprint for AI-driven retention, including measurement frameworks to reduce churn and strengthen loyalty.

AI-Enabled Workflow Optimisation
Embed AI into your operations without increasing risk.
  • Map current prescriber and customer service workflows to find high-friction tasks
  • Design AI co-pilot or automation layers that reduce manual load while maintaining safety
  • Covers QA automation, tone support systems, and performance monitoring
What you get

A prioritised automation roadmap with implementation plan and safety guardrails.

Digital Health Strategy & Governance Advisory
Expert guidance when the stakes are high.
  • Board and executive advisory on AI strategy, governance, and implementation
  • Support for companies undergoing due diligence for investment, partnership, or acquisition
  • Practical, hands-on guidance — not slide decks that sit on a shelf
What you get

Clear strategic direction, a governance framework, and confidence in your AI decisions.

Applied Health & Behavioural Research
Evidence that drives better decisions.
  • Bespoke research in support of your business and clinical objectives
  • Designed to be cost-effective and commercially relevant, not just academically rigorous
  • Includes user and stakeholder research to understand real-world perceptions of AI
What you get

Credible research outputs — publications, white papers, or internal evidence packs — that support your strategic goals.

Behavioural Phenotyping & Adaptive Pathways
Personalise your AI based on who your users actually are.
  • Develop behavioural profiling models to segment users by motivation, barriers, and risk factors
  • Translate profiles into adaptive AI pathways — personalised tone, content, cadence, and escalation
  • Outputs include segmentation framework, decision architecture, and integration plan
What you get

An AI personalisation engine grounded in behavioural science, ready to integrate into your product.