Is your AI strategy aligned with your current stage of technology integration?
Whether you’re beginning your AI journey or advancing an existing system, we offer customised solutions that adapt to your unique needs.
Discover how our tailored approach can elevate your progress
Transform your product with a custom AI solution tailored to your unique needs, whether for specialised support, compliance, or enhanced user engagement.
Our approach ensures that each solution aligns with your objectives and industry standards, offering impactful and adaptive capabilities that evolve with your organisation.
We design advanced AI solutions that deliver valuable support while navigating critical boundaries in regulatory compliance, ensuring alignment with industry specific classifications and standards.
Unlike generic AI solutions with standard functionalities, our custom AI tools are meticulously designed with layered, task-specific capabilities that cater to your unique needs, giving your organisation a distinct competitive edge.
Contact us for more detail on all our additional AI customisations.
Our offerings
No or little AI integration, with minimal internal AI or chatbot expertise.
For organisations with minimal AI integration, our Off the Blocks plan offers a tailored approach to build foundational AI capabilities. We guide you in defining AI objectives, developing customised solutions, and applying techniques like document ingestion and data extraction. Our support includes end-to-end deployment, prompt engineering, and comprehensive user testing to assess benefits and user perceptions. This stage also introduces task-specific tools—such as chatbots or automated data processing—designed to optimise workflows and support your strategic goals
Areas of support include:
- AI/chatbot desired goals and functions
- Build customised GPT agent based on needs
- Prompt engineering and testing
- Document ingestion techniques
- Integration/deployment support if needed
- User testing pre- and post-integration to explore patient and human perceptions, benefits and barriers - suitable for marketing claims, investor presentations etc.
- AI for other efficiencies e.g. data extraction, user testing, form completion and analysis
Some internal team knowledge of AI and/or some usage of 'out-of-the-box' chatbot solution
For organisations with some in-house AI knowledge or experience with standard AI tools, our Gaining Velocity offering accelerates progress through advanced, cost-efficient AI solutions. We design customised AI architectures tailored to your goals, integrating tools like retrieval-augmented generation and ensuring quality through rigorous prompt engineering. Our approach includes robust testing frameworks and evaluation, suitable for research-grade impact assessments. Ongoing deployment and support help refine AI-driven efficiencies, including user testing and form analysis, as needed
Areas of support include:
- AI/chatbot desired goals and functions, including integration with human coaching services.
- Build customised AI chatbot* (we evaluate a variety of LLMs to ensure optimal performance and cost-efficiency. Guaranteed enhanced performance, and up to 99.9% cost reduction compared to standard GPT solutions)
- AI architecture
- Retrieval augmented-generation (RAG)
- Prompt engineering quality assurance, workflows and refining
- Testing framework and setup
- Research grade evaluation of model impact–suitable for marketing claims, scientific conferences, and research publications.
- Ongoing deployment and technical support as needed
- AI for other efficiencies e.g. user testing, form completion and analysis
*Built in external environment to save time. Includes instructions and support to re-deploy in client's environment
Customised chatbot implemented and in production
For organisations with customised AI solutions already in production, our Full Sprint offering refines performance and optimises cost-efficiency. We conduct in-depth performance analysis, fine-tune models with proprietary data, and offer ongoing support for solution enhancement. Our research-grade evaluation assesses model impact, valuable for marketing, conferences, and publications. Additional AI efficiencies include data extraction, user testing, and form analysis, ensuring continued alignment with your evolving goals.
Areas of support include:
- Performance analysis and optimisation to increase performance and reduce running costs
- Fine-tuning, training the model using client's proprietary data
- Research grade evaluation of model impact – suitable for marketing claims, scientific conferences and research publications
- Ongoing performance and optimisation support as needed
- AI for other efficiencies e.g. data extraction, user testing, form completion and analysis
Ability to monitor conversations for quality, safety and accuracy
Our Humans in the Loop offering ensures AI solutions remain accurate, safe, and user-centered. We build custom review systems allowing human oversight to maintain quality and safety, with trained reviewers and structured escalation protocols. Automated safety features monitor for potential risks, routing concerns to appropriate professionals. Qualitative and quantitative impact assessments provide research-grade insights, supporting effective marketing and scientific presentations.
Areas of support include:
- Build a customised conversation review system allowing humans to review chatbot-patient conversations
- Training for human reviewers to ensure quality control, using evidence-based chatbot review framework (note: trained reviewers available if needed)
- Escalation protocols developed to address any potential concerning conversations
- Build automated safety and monitoring function to check for safety concerns and escalate to HCPs or coaches
- Qual/quant evaluation of model impact – research grade – suitable for marketing claims, scientific conferences and research publications
Our support
AI, behavioural and Data Science
Our AI, behavioural science, and data science support covers a comprehensive range of solutions to address technical, strategic, and behavioural needs. From crafting AI strategies and developing predictive models to integrating behavioural science into personalised, adaptive systems, we provide expertise at every stage. Our services include prompt engineering, AI model development, data integration, and infrastructure setup, ensuring that each solution is secure, scalable, and aligned with your organisational goals. We also specialise in designing behavioural interventions that drive real-world change and enhance user engagement.
Examples of support include:
- AI strategy: including Generative AI Conversational Agents (chatbots), large language models (LLM), predictive models
- Generative AI software architecture
- Technical analysis and design
- Prompt engineering and workflow
- Prompt engineering training
- AI LLM selection for best performance and costs
- Proof of concept development
- AI model development
- AI model training and fine-tuning
- AI data integration
- AI model deployment
- Automated testing for AI solutions
- Prompt and information security
- Full stack development
- Predictive analytics
- Data extraction solution engineering
- Cloud computing and architecture
- Infrastructure as code for AWS
Behavioural Science
- Mental health, behavioural science and behaviour change expertise: theory and application of behavioural science and economic approaches
- Behavioural science design
- Development of behavioural interventions
- Personalisation and adaptive systems: leveraging AI and data science techniques
Clinical practice and coaching includes:
Our clinical approaches and coaching services bridge innovation with practical application, ensuring that health and wellness products are both effective and clinically relevant. We offer expertise in integrating AI-driven, personalised health coaching, mental health support, and behaviour change interventions. From developing coaching frameworks and training clinicians to delivering digital health content, we support organisations in building impactful, evidence-based solutions tailored to user needs. Whether through human or automated programs, our evaluation and capacity-building services enhance program success and sustainability.
Examples of support include:
- Clinical integration to ensure products are both innovative and clinically relevant
- Capacity building and knowledge transfer
- Leveraging AI and ML for personalised health coaching, mental health support and behaviour change interventions
- Voice and conversational AI for health applications
- Development of coaching and evaluation frameworks for human and automated coaching
- Human coaching (behavioural, workplace, health and wellness)
- Training and workshops
- Trained Clinicians: trained in CBT, DBT, ACT, health and wellness coaching and positive psychology
- Human and/or automated coaching program evaluation
- Digital health and wellness content planning and creation
Product measurement and research includes:
Our product measurement and research services equip organisations with robust metrics, data-driven insights, and evaluation frameworks essential for impactful product development. From establishing success metrics and conducting outcome-oriented studies to analysing qualitative and quantitative data, we ensure that each product’s effectiveness is thoroughly assessed. Our expertise extends to supporting research publications, funding applications, and developing scientific evidence for marketing and fundraising, ensuring that each stage of product evolution is supported by rigorous, actionable insights.
Examples of support include:
- Establishing product success metrics to measure and guide product decisions
- Designing and implementing studies to measure clinical effectiveness and health outcomes of digital health products
- Outcome-oriented measures of success
- Impact measurement and evaluation: conducting research from inception to dissemination
- Data driven decision making
- Quant and qual research and data analysis
- Funding applications
- User research to generate product insight
- Writing research articles
- Statistics (data analysis, statistical modelling, imputation methods)
- Scientific publication strategy
- Proof points for marketing and fundraising
- Designing and implementing studies to measure clinical effectiveness and health outcomes of digital health products
Product design for meaningful impact includes:
Our product design services integrate AI, behavioural science, and human-centred methodologies to create impactful, user-focused solutions. We specialise in customer-centric strategies, digital therapeutics, and adaptive interventions, ensuring products resonate with users and foster positive behavioural change. Through iterative design, stakeholder collaboration, and sustainable approaches, we support every phase—from concept to evaluation. Our offerings include user research, behavioural analysis, and design thinking workshops, guiding teams in developing effective, sustainable digital health solutions.
Examples of support include:
- Product design based on integrated AI and behavioural science innovation
- Customer-centric product strategy development
- Intervention, product and service design from 'human-centred design approaches' to technology product development, testing and evaluation
- Digital therapeutic development
- User feedback analysis and management
- Just in time adaptive interventions (JITAI)
- Lean product development
- Behavioural intervention design: designing behaviour change features informed by behavioural science theories and techniques, such as nudges, self-monitoring, and gamification strategies
- User research and behavioural analysis to inform product strategy
- Design thinking workshops: facilitating workshops and ideation sessions using design thinking methodologies
- Stakeholder engagement and collaboration: facilitating collaboration and co-creation processes involving diverse stakeholders
- Sustainable design for digital health
Why choose Sacher AI?
Specialised expertise
We bring focused expertise that seamlessly enhances your team’s strengths, providing targeted support without the lengthy process of training or new hires.
Our approach integrates quickly, helping you achieve advanced solutions faster and more cost-effectively.
Flexible resource allocation
Adapt quickly with scalable resources that match your project’s demands, without the commitment or costs of expanding full-time staff.
Our flexibility ensures that support aligns perfectly with your evolving needs, making efficient use of time and budget.
Perspective and efficiency
We bring an objective view and proven best practices to streamline your processes, enabling faster, well-informed decisions.
Our insights enhance efficiency, saving valuable time and resources while supporting smarter strategies.
